At kera303, having fun matters — but user safety and well-being are our top priority. We provide self-control tools, guidance, and support to keep your betting experience healthy and enjoyable.
Our Responsible Gaming Mission
"Gambling should be entertainment, not stress. kera303 is here to ensure every Malaysian user plays in a safe and healthy environment."
Each of these features is specifically designed to protect kera303 users in Malaysia and ensure betting remains a positive form of entertainment.
Kera303 requires age verification during registration. Only individuals aged 18 and above are permitted to register and use our platform. A KYC process is in place to ensure no minors can access our services.
Set your own daily, weekly, or monthly deposit limits in your account settings. Once set, limits take effect immediately. Reducing a limit requires a 24-hour cooling-off period for added protection.
Need a moment away? Use kera303's self-exclusion feature to suspend your account for 24 hours, 7 days, 30 days, or longer. During this period, you will not be able to log in or make any transactions.
Set a daily session time limit to control how long you play each day. When the time limit is reached, the system will issue a warning and automatically end your session if you do not respond.
Review your betting history, deposits, and withdrawals anytime through your account dashboard. Understanding your gambling patterns is the first step toward healthy responsible gaming.
The kera303 support team is trained to assist users experiencing gambling-related issues. Reach us via live chat or email at any time — no question is too small, no problem too big.
Problem gambling does not happen overnight. It develops gradually and often goes unnoticed until it becomes serious. Recognise these early warning signs and act before things escalate.
⚠️ Remember: Acknowledging that you have a problem is the bravest and most important step you can take. kera303 is here to help, not to judge.
Honestly assess yourself using the self-evaluation questionnaire below.
Enable a deposit limit or self-exclusion through your kera303 account settings.
Contact the kera303 support team or a professional support agency for further assistance.
All these tools are available free of charge in your kera303 account. Full control is in your hands — use it.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, the system will automatically reject any additional deposits until the limit period resets.
Daily / Weekly / MonthlyControl how long you play in a single session. Set a limit of 1 hour, 2 hours, or up to 8 hours. You'll receive a notification 15 minutes before your limit is reached.
CustomisableSuspend access to your account for anywhere between 24 hours and 6 months. During this period, you cannot log in, deposit, or place any bets — ideal for a mental health break.
24h / 7d / 30d / 6mIf you need a permanent solution, you can close your account for good. This option is irreversible and your data will be retained as required by law.
Non-ReversibleView a full breakdown of your betting activity, deposits, and withdrawals. Reports can be filtered by date and game type for easier self-analysis.
Full DataReceive notifications when you are approaching your deposit or time limits. These reminders are designed to help you make informed decisions before exceeding your set limits.
Instant NotificationsHide your account balance display while playing to reduce the temptation to over-bet based on your available funds. Toggle it on or off at any time.
Display OptionsSpeak directly with a kera303 support agent trained in responsible gambling. Available 24/7 via live chat. All conversations are confidential and non-judgmental.
24/7 ConfidentialHow to Access These Tools: Log in to your kera303 account → click the profile icon → select "Account Settings" → navigate to the "Responsible Gaming" tab. All tools are free and available at any time.
Answer these questions honestly. If you answer "Yes" to 3 or more, we encourage you to reach out to the kera303 support team or seek professional help.
Privacy Guaranteed: This questionnaire is for your personal reference only. kera303 does not store or monitor your answers.
This questionnaire is adapted from the Gamblers Anonymous 20 Questions and is widely used by responsible gambling organisations around the world, including in Malaysia.
Have you ever spent more money on betting than you originally planned?
Have you ever chased your losses hoping to win back money you've already lost?
Has betting ever caused problems in your relationships with family or friends?
Have you ever borrowed money or sold belongings to fund your gambling?
Do you feel anxious or irritable when trying to stop or cut back on betting?
Has betting been affecting your work performance, studies, or daily responsibilities?
If you answered "Yes" to 3 or more questions, please reach out to the kera303 support team at support@kera303.my or use the self-exclusion feature in your account right away.
Here are some practical guidelines you can follow every time you use the kera303 platform to keep your betting experience enjoyable and in control.
Before you play, decide on the maximum amount you're comfortable losing — for example, RM50 to RM100 — and stick to it. Use kera303's deposit limit feature to help you stay on track.
Gambling is a form of entertainment — like catching a movie or dining out — and it comes with a cost. Never rely on gambling winnings as a primary or secondary source of income.
Avoid placing bets when you are feeling stressed, sad, angry, or after drinking alcohol. Decisions made in an emotionally unstable state are rarely sound and can lead to significant losses.
Take a break of at least 15 minutes for every hour of play. Use that time to drink some water, move around, and check in with yourself to see if you're still playing with a clear head.
Learn the rules, odds, and game mechanics before placing real-money bets. Going in informed helps you avoid unnecessary impulsive decisions.
Make sure gambling takes up only a small portion of your leisure time. Stay engaged with sports, family, friends, and other hobbies so that gambling doesn't become your sole focus in life.
If you or someone you know needs help with a gambling problem, these resources are available in Malaysia:
Answers to the most frequently asked questions about responsible gaming on the kera303 platform.